Léa Martin

I build AI automations for sales and support teams without writing backend code: n8n workflows, prompt routing, QA loops, and human-in-the-loop approvals.

• Built lead qualification pipeline with n8n + CRM sync, reducing manual triage by 70%
• Implemented support auto-draft flows with approval queue and SLA escalation
• Set up weekly automation health checks (failures, latency, token spend)

1. Automation Lead (AI Ops)

   Flowdesk Studio · 2022 — Present

   • Built lead qualification pipeline with n8n + CRM sync, reducing manual triage by 70% • Implemented support auto-draft flows with approval queue and SLA escalation • Set up weekly automation health checks (failures, latency, token spend)