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LLM Engineer — Now Assist

ServiceNow· Santa Clara, CA· Ref. EXP-2026-0017 4.2 (4,600 reviews)
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Salary
$155k – $215k / year
Type
Full-time
Location
Santa Clara, CA · San Francisco (California) · Hybrid
Valid through
11/25/2026

Additional details

Posted
Posted today
Applications
25
on Ganloss
Experience
Mid · 3+ years
Education
BS/MS CS, ML, or equivalent experience
Region
California
Team
ServiceNow — AI team
Company size
20000+
Founded
2004

Job description

ServiceNow is hiring a LLM Engineer — Now Assist (Full-time) hybrid. This llm engineer role is part of the AI hiring market in San Francisco (California). ServiceNow AI jobs: LLM engineer on Now Assist for IT and HR workflows — enterprise RAG, guardrails, and evals in Santa Clara. Listed compensation: $155k – $215k / year. Stack: ServiceNow, Now Assist, LLM, RAG, Enterprise.

LLM Engineer profiles are in high demand in San Francisco: San Francisco and the Bay Area host the largest share of US AI hiring: LLM, MLOps, foundational research, and GenAI products. OpenAI partners, Databricks, Scale AI, and hundreds of…

The team

ServiceNow — AI team

Responsibilities

  • Ship production AI features with clear quality, latency, and safety bars
  • Partner with product, design, and infra on roadmap priorities
  • Document evals, monitoring, and responsible AI practices

Requirements

  • 3+ years shipping ML, LLM, or data systems in production (or strong internship + portfolio)
  • Strong Python or TypeScript and clear written communication
  • Comfort with evals, observability, and cross-functional US teams

Tech stack

ServiceNowNow AssistLLMRAGEnterprise

Benefits

Health, dental, vision
401(k) match
Equity
Learning budget
Flexible PTO

Hiring process

  1. 1Recruiter screen
  2. 2Technical interview
  3. 3Team conversation
  4. 4Offer

Experience: Mid · 3+ years · Education: BS/MS CS, ML, or equivalent experience

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FAQ — LLM Engineer — Now Assist

What is the salary for LLM Engineer — Now Assist at ServiceNow?
Listed range: $155k – $215k / year (Full-time). Packages often include PTO, remote options, and equity depending on the company.
Where is the LLM Engineer — Now Assist role based?
Santa Clara, CA, San Francisco (California). Work mode: Hybrid.
How do I apply to ServiceNow?
Create a free Ganloss candidate account, then apply in one click. Job reference: EXP-2026-0017. Process: Recruiter screen → Technical interview → Team conversation → Offer.
Is ServiceNow hiring other AI roles?
ServiceNow (Enterprise GenAI) hires across LLM, ML, data, and AI product. See all openings on the Ganloss company page.

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