Orange Tunisie is hiring a Senior AI Developer — customer intelligence on the Digital AI team (Hybrid · Tunis, Tunisia). This is a hands-on role in LLM & generative AI—not a generic “AI enthusiast” post.
You will own LLM features, retrieval, agents, and evaluation end to end: problem framing, offline evaluation, safe rollout, and iteration from production signals. Success is measured with clear metrics (quality, latency, cost, or business KPIs)—not slide decks alone.
**Orange Tunisie** connects millions across Tunisia — digital services and **AI-powered care** from **Centre Urbain Nord, Tunis**.
AI Developer (hybrid Tunis): **Arabic/French NLP**, **churn analytics**, and **field ops** assistants for mobile and fiber products.
About Orange Tunisie
- Leading operator in Tunisia; part of Orange Group.
- Tunis hub competes with regional fintech and startup talent.
- Bilingual Arabic/French customer base.
What you will do
- Fine-tune LLMs for support chat with dialect robustness.
- Deploy churn and upsell models on CRM features.
- Document models for group-wide AI governance reviews.
Stack & environment
- Python, LangChain, PyTorch, SQL, Docker.
- Hybrid Tunis; Arabic and French professional fluency.
What we look for
- 3+ years ML/NLP; Maghreb market experience a plus.
- Eligible to work in Tunisia.